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Transportation Department
Contact Information

400 S. Taylor Ave.
Montebello, CA 90640
Phone: 323-558-1625
Fax: 323-887-4643
Customer Service

Montebello Bus Lines’ (MBL) bilingual staff is available to answer questions or accept comments related to MBL transportation services, bus fares and discounted fare information, lost & found, Montebello Link shuttle services, and Dial-A-Taxi services. Sales of bus tokens, EZ Passes, and Student Monthly Passes are also offered. Customers are able to visit or call the customer service staff Monday through Friday, 8:00 am to 5:00 pm, except on legal holidays.

Montebello Bus Lines
400 South Taylor Avenue
Montebello, CA 90640
Phone: 323-558-1MBL or 323-558-1625


Order by Mail
To order EZ Passes or reload TAP card by mail, complete a  Mail Order Form and mail payment with a self-addressed stamped envelope to Montebello Bus Lines. Please do not send cash.

Other Convenient Locations
There are other convenient locations you are able to purchase MBL tokens and monthly passes. Please visit our partners at the following locations:

Montebello City Hall
1600 W. Beverly Blvd, Montebello

Pico Rivera Community Services
6767 Passons Blvd. Pico Rivera

The Shops at Montebello ■ ●
Guest Services Booth

City of Whittier Transit, Uptown Senior Center
13225 Walnut Street
Whittier, CA 90602
Tel: (562) 567-9480

 Please Note: Location service hours vary.

Student Passes  ● Tokens  

After Hours
Customers can access MBL and other local provider’s trip planning information by calling 511 or visiting Go511.com. Commuters can obtain assistance with their travel plans for Los Angeles, Orange and Ventura counties. Real-time traffic and travel information for these counties as well as neighboring San Bernardino and Riverside counties are available online.

Lost & Found
Please call 323-558-1625 to report items lost on MBL vehicles. Please provide the date, time, bus number and description of the item. MBL is not responsible for lost items on the bus; however staff will research and follow up on reported lost items.

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